Privacy Policy
Last updated: 27th June 2026 · Effective: 27th June 2026
This Privacy Policy explains how Eclo Health LTD (“we”, “us”, “Our”, or “Eclo”) collects, uses, and protects information when you use the Eclo mobile application (the “App”). We are based in the United Kingdom, and we act as the data controller for the personal data described below.
Eclo is not a medical service. Eclo provides educational information about dietary supplements based on published evidence. It does not provide medical advice, diagnosis, or treatment, and it is not a substitute for professional healthcare. See our Terms of Service for more on this.
1. Who we are and how to contact us
Eclo is operated by Eclo Health LTD, a company registered in England and Wales under company number [COMPANY NUMBER], with its registered office at 124 City Road, London, EV1C 2NX.
For any privacy questions or to exercise your rights, contact us at [email protected].
2. The information we collect
Information you provide
- Account information: your email address, used to create and sign in to your account (via one-time email codes or, where offered, Google or Apple sign-in).
- Your supplement stack: the supplements you add, their doses, timing, and the goals you associate with them.
- Intake logs: records of when you mark supplements as taken or skipped.
- Outcome logs: optional self-reported ratings (such as sleep, energy, and focus) that you choose to enter.
- Preferences: settings such as your chosen currency and reminder configuration.
Information collected automatically
- Usage and analytics data: how you interact with the App (screens viewed, features used), collected to understand and improve the product.
- Diagnostic data: crash reports and performance data to help us find and fix problems.
- Device and technical data: device type, operating system version, and similar technical identifiers.
Information from third parties
- Authentication providers: if you sign in with Google or Apple, we receive basic account identifiers from them to authenticate you. We do not receive your password.